HOWTO: Upgrading BPFTP Client from v2009 to v2010

BulletProof FTP Client 2010 was released in Nov 2010 and signifies a major-revision to the the core program.

This posting will contain a list of current and commonly asked questions, howto’s and other types of useful information.

Please check back often, as we will continue to update this posting as time goes on.

Q: I bought BulletProof FTP Client already, how can I get this upgrade?

A: Check your email, it’s already been sent to you.

BulletProof FTP Client is sold in 1, 2 and 3 year support-entitlements. This is a selection during your order and specifies how long you will get free updates and support. Our system has sent an email to everyone that was entitled to a free upgrade. This email came from “” and has the subject of “Full Version: BulletProof FTP Client 2010 (FREE UPGRADE)”, please search your email for this criteria. Please Note: Often times our email is mis-identified as SPAM, so please search your SPAM folders as well. For more information “support-entitlements”, please consult the following webpage:

A: If you didn’t get the email, then either you have a new email address or your previous order has an expired support-entitlement.

In both cases, please continue over to the Members section of our website and login. If you don’t have an account, you will need to create one using the previous order details.

If you just can’t figure it out or would like help, please contact us here:

Q: When I try to enter the Registration/License-Code, it keeps saying “Invalid”.

A: This is because the code is not being entered exactly as it appears in the email OR you are using a code from a previous version.

When entering the registration-code, please copy/paste it into the program; as it’s nearly impossible to enter every character in perfectly. A single wrong character will cause it to not work.

BulletProof FTP Client 2009 will not accept a registration-code from a previous version. Please check the email you are using the registration-code from an make double/triple-sure it says 2009.

Q: My previous order’s support-entitlement has expired. But I want the latest version, how can I get it?

As a previous customer, we can provide an upgrade-coupon that will lower the cost of upgrading. To obtain the coupon-code, please login to the Members section of our website. Here, you will be able to “Link” your previous order into the account and get the coupon-code.

Please continue over to the Members section of our website and login. If you don’t have an account, you will need to create one using the previous order details.

If you just can’t figure it out or would like help, please contact us here:

FAQ: BulletProof FTP Server 2010 (Common Questions)

In an effort to help answer some common-questions regarding the latest release of BulletProof FTP Server 2010, we’ve started this blog posting and will update it as new questions are addressed.

Q) How do I make sure I have the most recent version?
A) Great question and I’m glad you asked, because we’ve been making some big improvements! The current version of the software is listed on our website and can be found next to the Windows icon. You can compare this version by clicking on the “About” button and looking at the line saying “Engine: 2010.1.99.99”. Upgrading to the latest version, is easy and just involves download/installing the software from this link:

Q) How do I migrate from BulletProof FTP Server v2.x (aka “Classic”) to BulletProof FTP Server 2010?
A) In an effort to minimize impact during upgrades, we’ve maintained compatibility with the previous configuration files. Migrating to the latest version is easy and just requires copying the files from the previous installation-directory to the new installation-directory and renaming the files.

USERS.INI => bpftpserver-users.ini
GROUPS.INI => bpftpserver-groups.ini
FTPSRV.INI => bpftpserver.ini

Q) I’ve purchased BulletProof FTP Server v2.x (aka “Classic”), how do I get BulletProof FTP Server 2010?
A) If your purchase is still with the purchase support-entitlement duration (every order included 1-year for free, with the option to increase it to 2 and 3 years), then check your email and spam-folder for the FREE-UPGRADE. It was sent from and contains the subject of “BulletProof FTP Server 2010 for Home (FREE UPGRADE)” or “BulletProof FTP Server 2010 for Corporate (FREE UPGRADE)”.

If you can’t find it or need it again, this information is in your account at our website under the “Members” section and can be accessed online.

Q) How much is it to upgrade from BulletProof FTP Server v2.x (aka “Classic”) to the latest BulletProof FTP Server 2010?
A) If you have a previous purchase, you can login to the Members section of our website and obtain a coupon-code.

Q) I can’t “Create an Account”, it says “The information you entered did not match any orders in the system…”!
A) This means that the customer-information you entered did not match any orders in the system. Our system only stores the first 5-digits for US Zipcodes. Make sure you have selected the correct Country. If you still have problems, contact us here:

Q) Nobody can login to BulletProof FTP Server 2010 and it worked perfectly in BulletProof FTP Server v2.x (aka “Classic”)!
A) Find out if login attempts are getting through to BulletProof FTP Server 2010 under Console -> View Server Log. If you try to login and “nothing happens” in the Server Log, then you have something which is firewalling the software from connection attempts, please review this HOW-TO:

Q) What’s the difference between the “Corporate and Business” version and the “Home and Non-Profit” version?
A) This is a licensing issue. If the product is to be used in a business-environment with more than 1 employee, then you need to purchase the “Corporate and Business” version. Otherwise, if it’s to be used by just yourself at home or if you are a sole-proprietor, then you can purchase the less-expensive “Home and Non-Profit” version.

Q) Does BulletProof FTP Server 2010 run under Windows Vista, Windows 7, Windows Server 2003/2008?
A) Yes, the System Requirements for the software is listed here:

The only niggle about this is Windows System Service support. Microsoft introduced something called “Session 0 Isolation”, which basically means that system-services can not interact with the desktop. Work around is here until the web-interface has been released:

BPFTP Server 2010 (Update Released)

New Version

Today, BulletProof FTP Server 2010.1.0.42 was released and contains several User-Interface glitches.

Known Issues

For some computers under the “Management” tab, there is a problem with the controls correctly “repainting” themselves when the main-form is sized smaller/bigger. This problem can be resolved by clicking on one of the other tabs, such as “Overview” or “Console” and then back again. We’re working on a fix for this as we speak.

Migrating from BulletProof FTP Server v2.x aka “Classic”

In BulletProof FTP Server 2010, we’ve done our best to make sure that you don’t loose any settings, configuration or User/Groups; to this end, we’ve included an “importer” to automatically upgrade these files to the most recent version. It’s easy and just involves copying the files from the old-location/name into the new-location/name.

FTPSRV.INI => bpftpserver.ini
USERS.INI => bpftpserver-users.ini
GROUPS.INI => bpftpserver-groups.ini


The changelog containing a list of fixes can be found here:

BPFTP Client 2009 (Updated)

The latest version of BulletProof FTP Client 20009 was released today. This new version includes a number of enchancements to the Bookmarks Manager, miscellaneous bug-fixes and a new “DEBUG MODE”.

In order to obtain this update, please visit the download-page for the software and simply download/install it:

HOW-TO: License and Registration Codes

We’ve published a new HOW-TO for BulletProof FTP Server which details how the license-file is stored on your computer. This license-file, called bpftpserver.txt, contains your license-information in the form of 4 registration-codes which you received with your purchase.

This HOW-TO give specific information on the license-file, how/where it’s stored, what it contains. It also contains common pitfalls for customers which have purchased the software, installed the codes, but still get a message that their copy is still UNREGISTERED.

Click to View:
HOW-TO: License and Registration Codes